29 Aug 2016

Common windows and door problems or situations are addressed below. If you have other concerns not found in this article, do not hesitate to contact us for specific answers and solutions.

My windows have condensation between the glass panels. How do I clean it?Condensation usually happens when you have double glaze windows and there is a crack or damage to one or both of the panel seals. Ideally, you should replace new glass especially if it is still under warranty. Although there are companies that can remove the condensation, the long term cost is higher because the condensation will occur again. In addition, the damage could be not found in the seals but in the glass unit itself which means it is dangerous to keep it since it might one day explode should the glass be hit by debris or object.


Should I replace my old outdoor sills after installing new windows?

When windows are replaced, it is common practice to also replace the outdoor sills. However, some companies don’t do it so before you install new windows, check with your supplier about the scope of the job and what exactly is included in the price quoted to you.


How do I get a discount on my insurance after installing impact doors and windows?

Insurance companies usually give a discount on impact doors and windows if all house opening are protected. In other words, if you just have 1 out of 5 windows that have impact protection, your provider will not consider giving you a discount on your home insurance. If you are fully protected, you are usually entitled to a premium discount. For instance, insurance companies in Florida are mandated to give discounts to residents who have a good windstorm protection system installed in their homes.


How do impact windows and doors protect a house’s structural integrity?

When there is a strong wind, the pressure can be strong enough to loosen the window allowing it to collapse and provide a point of entry. This point of entry can lead to massive destruction to the house structure and/or the interior.


What is a U-Factor and why is it important?

U-Factor refers to a measurement on the indoor heat retention of a window or door. Generally speaking, the lower the U-Factor is, the higher the resistance of the window or door to heat flow. This means you get better insulation. As a property owner, your goal is to keep the U-Factor low so you can save on power bills, avoid drafty rooms, and maintain a pleasant indoor temperature at all times.


How can I tell if the window is really impact-proof?

There is no window or door that is 100% impact-proof although impact windows have a high resistance to flying debris and other elements. To tell if you are getting a high-quality impact window or door, you can ask the supplier if they follow industry standards. Request for a copy of their Notice of Acceptance which is a certification that a product has passed an impact-resistance test.